FAQs

GET TO KNOW US

Dazller Cosmetics is a proudly Indian cosmetics brand from the Legacy House of Eyetex that is catering to the beauty needs of girls and women all over the country empowering them to channel their girl power with confidence and in style.

We are headquartered in Chennai! That's right, all our fantastic products are whipped up and shipped straight from the heart of this vibrant city. We're all about keeping it local and rocking the "Made in India" label.

Dazller cosmetics is all about passing down the beauty baton through generations with a modern twist! We've got the inside scoop on what clicks for Indian skin because we're like your personal beauty tailor, custom-made for Indian beauty! Packed with nourishing ingredients, we make sure you can have it all from healthy skin to confident beauty.

Oh yes!! You can find our products in physical stores near you. We have a thriving retail presence, so remember to check out our counters in your favourite beauty store. For any questions related to our retail experience, feel free to write to us on help@avl.co.in

To know more about us check out https://dazller.co.in/pages/about-us

PRODUCTS 101

Our products are 100% vegan, because Dazller cosmetics is all about that plant-powered goodness! We've waved goodbye to animal ingredients.

Dazller cosmetics is proudly cruelty-free, which means we never, ever test on our furry friends. Our products are guilt-free and filled with love. No animals were harmed in the making of your fabulousness!

At Dazller cosmetics, we list all the fantastic ingredients used in our products right on our website. Click on any product you choose in our shop to know about the ingredients.

We carefully craft our products to be free from known allergens. However, if you are prone to allergic reactions, we encourage you to patch test before fully embracing the beauty adventure — and not just with us but for any brand.

Everyone has their own skin story, and our products have their own personalities, too! So, to make sure you find the perfect match for your skin type, dive into the product descriptions to make an informed decision.

Yes!! Hop on over to our product page and have a front-row seat to a beauty rave, where valuable customers like you spill the tea on their experiences with product reviews and testimonials. And hey, we'd be over the moon if you could leave your own comment too! So join the party, share your thoughts, and spread the beauty love <3

Service Support

ORDER

You can place an order as a guest. No strings attached, no hassle! But, if you wish to be in the loop and stay ahead of the game, by creating an account, you'll unlock a world of updates, launches, and juicy offers — a VIP pass to the ultimate beauty party!

STEP 1: Browse through our products list and choose the products you would like to order.

STEP 2: Click on “Add to Cart” for multiple products and if it is a single purchase click on “Buy it Now” already.

STEP 3: Then proceed to check out by giving your contact and delivery information. Log in to your account or use the Guest checkout. You can always Sign up, if you change your mind.

STEP 4: Make payment and you are good to go!

Sit back, relax, and let us keep you in the loop! We've partnered with top-notch courier services who will update you on your order status every step of the way via SMS, WhatsApp or E-mail from packing to shipping, and all the way to your delivery area.

Don't let it stop you! If you come across an item that's currently out of stock, simply shoot us an email at help@avl.co.in. Let us know what you're craving, and we'll notify you as soon as it's back in stock.

Once your order is confirmed, we're on full-speed mode to get it to you as quickly as possible. That means we're unable to make any edits or changes to the order. But hey, we're confident you'll love your goodies just the way they are!

SHIPPING & DELIVERY

Ready, set, ship! At Dazller Cosmetics, we've got your back when it comes to speedy and reliable shipping. Once your order is confirmed, we'll whisk it away within 1-2 working days. Delivery? You can expect it to shimmy its way to you within 4-10 days. Of course, keep in mind that delivery times might dance a little differently based on where you live, how it's headed to you, and how our courier partners operate in your area. For more info on that matter, check out https://dazller.co.in/policies/shipping-policy

When your order hits the minimum order value, we're waving goodbye to delivery fees. For more info, check out https://dazller.co.in/policies/shipping-policy

We're currently rocking and rolling with deliveries only within India.

PAYMENT

We accept Debit/Credit Cards, Net Banking, Wallet, UPI etc., We also allow Cash On Delivery (COD) option for your order.

We have partnered with the industry standard CCAvenue payment gateway to bring you secure transactions. Whether you're using card payments or net banking, rest assured that your financial information is in safe hands.

Please notify us at help@avl.co.in. We will get back to you ASAP.

RETURNS & REFUNDS

Please check out our returns policy at https://dazller.co.in/policies/shipping-policy.

We want to keep things real and transparent with you. So, when it comes to our Exchange/Returns Policy, it's important to note that damages caused by neglect, improper usage, or normal wear & tear won't be covered. For more info check out https://dazller.co.in/policies/shipping-policy

MISCELLANEOUS

Need to reach out to us? We've got your back! Check out https://dazller.co.in/pages/contact. We're here to make your beauty journey as smooth as possible, so don't hesitate to reach out.

Stay in the loop about our exciting offers by signing up for our newsletter and following us on social media. From exclusive deals to beauty bonanzas, we'll keep you posted on all the goodies coming your way. Oh, and here's a little tip: creating an account is like having a backstage pass to all the offer madness. So, get ready to score some amazing discounts, flash sales, and maybe even a surprise or two. Don't miss out on the fun – follow us, create that account, and let the beauty deals unfold!

We feel your excitement for trying out our products, but unfortunately, we don't offer samples for online orders. But fret not! Swing by our beauty outlets across India, and play, swatch and find the perfect products that suit you with the help of our Beauty Advisors.

Oh Yeah!! We're open to collaborations and would love to hear your ideas. Reach out to us at help@avl.co.in or connect on social media @dazllercosmetics. Let's see if we can make some magic together! Conditions may apply.